Support by PQSmitra for customer audit
Wipro (formerly, Western India Palm Refined Oil Limited, legally Wipro Limited) is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India.
Wipro has its supplier base in India and overseas. In order to have better controls over suppliers and periodic supplier evaluation and upgradation, Wipro has introduced “Vendor Assessment”.
The requirements of this audit checklists are implemented by the vendors in supply chain to assure the consistency in quality, delivery and overall performance.
The focus is the upgradation of the supplier with respect to Quality, Productivity, Safety and Systems to ensure the quality of component / part supplied by the vendor.
Few Focus Points of Wipro – Vendor Assessment
- Quality audit and process verification
- Process control
- Safety management
- Risk Management
- Legal Compliance and Environment
- Performance management & Sustainability
Note : The above audit criteria is mentioned based on the experience. As it the sole property of Wipro Limited, the checklist/audit criteria can be modified and revised at any point in time.
Wipro – Vendor Assessment – Implementation Process by PQSmitra
PQSmitra offers services for detailed study of the audit checklist and successful implementation at client. The implementation involves training to follow actual shop floor practices and maintaining relevant documentation. PQSmitra team adopts a systematic approach which helps in effective implementation and better audit results.
PQSmitra has developed a standard methodology to implement the customer specific requirements. The implantation methodology is as below:
- Study the Wipro vendor audit checklist requirements + customer specific requirements
- Initial review of the existing system and documentation
- System deigning, training, and assistance for the system implementation
- Routine system verification and further improvement
- Audit and Reporting
The simple and practical way of implementation of the system in accordance to the customer requirements adds value to the overall business performance and sustainability.