Customer audit support – Thyssenkrupp

Support by PQSmitra for customer audit

Established in 2002, thyssenkrupp Elevator (India) installs, maintains, and modernizes elevators and escalators in India and Bangladesh. It has a strong presence in various segments, such as residential, office and infrastructure.

In the recent past, thyssenkrupp Elevator (India) introduced the Supplier Assessment” which ensures the control over the processes carried out at the vendor’s end.The requirements of this audit checklists are implemented by the vendors in supply chain to assure the consistency in quality, delivery, and overall performance.

The focus is the upgradation of the supplier with respect to Quality, Productivity, Safety and Systems to ensure the quality of component / part supplied by the vendor.

Few Focus Points of thyssenkrupp Elevator (India) – Supplier Assessment

  • Quality audit and process verification
  • Process control
  • Safety management
  • Legal Compliance and Environment
  • Performance management

Note : The above audit criteria is mentioned based on the experience. As it the sole property of thyssenkrupp Elevator (India), the checklist/audit criteria can be modified and revised at any point in time.

thyssenkrupp Elevator (India) – Supplier Assessment – Implementation Process by PQSmitra

PQSmitra offers services for successful implementation of the systems based on the audit criteria and checklist. PQSmitra team adopts a systematic approach which helps in effective implementation and better audit results.

PQSmitra has developed a standard methodology to implement the customer specific requirements. The implantation methodology is as below:

  • Study the customer specific requirements
  • Initial review of the existing system and documentation
  • System deigning, training, and assistance for the system implementation
  • Routine system verification and further improvement
  • Audit and Reporting

The exclusive services offered by PQSmitra has supported many suppliers to comply to the specific customer requirements and achieve better business performance.

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