Customer focus is the most integral part of any business management. Every business irrespective of the size is struggling to achieve customer delight in this competitive market. The Quality, Delivery and Service are the key components to achieve the level of customer satisfaction in any kind of business.
Many OEMs and parent companies have thousands of small suppliers in their supply chain. Hence it has become very much necessary to keep control on these suppliers to ensure survival, leadership, and sustainability for the business. Most of the MNCs and big brands have developed supplier upgradation programmes to ensure expected supplier performance and consistency to go miles. These requirements have become the mandatory compliance for these suppliers if they want to be on the approved list of suppliers.
PQSmitra has offered its services to many companies to achieve and retain their “APPROVED SUPPLIER” status with many big brands and OEMs. PQSmitra is maintaining the customer satisfaction for past more than 20 years through such exclusive services supporting clients from various industry sectors.
Tesco Ethical Trading Verification
Tesco is the largest retailer in the United Kingdom offering products including Groceries, Electrical Goods, Home and electrical, Furniture & kitchen, Clothing & Jeweller, Garden, Baby & Toddler products etc.
Walt Disney International Labor Standards Programme
The Walt Disney Company’s International Labor Standards Program seeks to foster safe, inclusive, and respectful workplaces wherever Disney-branded products are produced.
Walmart Ethical Sourcing Experts
Walmart monitors for and investigate issues in the supply chain, embed responsible sourcing practices into buying decisions, and engage in initiatives to find root cause solutions that can transform entire supply chains.
Customer audit support – Ashok Leyland Ltd
Ashok Leyland introduced the concept of “Supplier Capability Assessment” and “Supplier Warehouse / Processing Audit”, that will ensure the control over the processes carried out at the vendor’s end.
Customer audit support – MSIL
The focus of this audit/assessment is to ensure and maintain consistency in quality of component / part supplied by the vendor and the delivery performance by each supplier in automotive supply chain.
Customer audit support – Havells India
The main focus is to maintain the quality of components / product supplied by the vendor, since product quality plays an important role for growth of the Company.
Customer audit support – Thyssenkrupp
thyssenkrupp Elevator (India) introduced the “Supplier Assessment” which ensures the control over the processes carried out at the vendor’s end.
TAFE – iMaRQ Audits
TAFE introduced the “Supplier Quality System Survey – TAFE iMaRQ Audit” which ensures the control over the processes carried out at the vendor’s end.
Wipro Supplier Quality system Assessment
Wipro has introduced “Vendor Assessment” in order to have better controls over suppliers and periodic supplier evaluation and upgradation.